Guardian System Basics: What You Need To Know
If you have just recently purchased a Guardian system, you have had the opportunity to learn about many system features and basic ways to use your system during installation and orientation. We wanted to offer a refresher on the things that are most helpful to remember. It’s always good to have an easy reference for the basics. Know When Our Monitoring Team is Calling If your alarm goes off, our monitoring center will often call you and your emergency contacts to make sure you get the help you need. It’s very important that you can recognize when we call, so be sure to program the number into your phone right away: 1.800.364.3616 If you have Caller I.D., this number will come up as “GUARDIAN.” This number will only be used by the monitoring center. For all other customer service questions, please call 1.800.PROTECT (1.800.776.8328). 7-Day Orientation Period Once your security system is installed and activated, it will be in “orientation” mode so that you have some time to get