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Guardian System Basics: What You Need To Know

If you have just recently purchased a Guardian system, you have had the opportunity to learn about many system features and basic ways to use your system during installation and orientation. We wanted to offer a refresher on the things that are most helpful to remember. It’s always good to have an easy reference for the basics. Know When Our Monitoring Team is Calling If your alarm goes off,  our monitoring center will often call you  and your emergency contacts to make sure you get the help you need. It’s very important that you can recognize when we call, so be sure to program the number into your phone right away:  1.800.364.3616  If you have Caller I.D., this number will come up as “GUARDIAN.” This number will only be used by the monitoring center. For all other customer service questions, please call 1.800.PROTECT (1.800.776.8328). 7-Day Orientation Period Once your security system is installed and activated, it will be in “orientation” mode so that you ha...

How Your Smart Devices Can Help You Through the Holidays

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The holidays can be stressful, but there are many ways your Guardian smart devices can lend a helping hand. From a personal portal to package delivery to holiday lights turned on in a snap, discover the devices that can be your best holiday helpers! Keep an Eye on Packages With the Video Doorbell The video doorbell is perfect for ensuring that packages stay put and safe from porch pirates. And, as more presents arrive, you can monitor when they are delivered from the video doorbell’s feed in your Guardian Protection app . In addition to keeping an eye on your heartfelt gifts, it’s also a convenient way to watch out for holiday visitors. Stay Warm 24/7 With a Smart Thermostat Keep your loved ones warm this season by automatically adjusting the temperature of your smart thermostat . In the Guardian app, you can create a Scene to schedule when to raise and lower temperatures to avoid manually adjusting from day to night. Also, by managing this smart device from the app, you can ...

How To Find the Right Security Package for Your Home

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Are you considering security for your home but not sure where to start? A home security package can be a convenient option when deciding which devices fit your home and lifestyle. Continue reading to learn about the options Guardian Protection has to offer (although we can customize your solution too!). So how can you find the best home security system for you? This largely depends on several personal lifestyle factors. For example, do you have any pets? Then you may want a smart lock to let your pet sitter in from wherever you are in the world. And how often are you away traveling? If you’re gone frequently, there are several smart devices you may want to consider so that you don’t have to worry about leaving your house unattended for extended periods of time. Determining the answers to questions like these can give you a better idea of what you are looking for from your security system products. Finding the perfect bundle of devices is easier when you know exactly what you want...

Ding Dong! It’s Time To (Really) Welcome in Your Video Doorbell Pro

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If you have a Video Doorbell Pro , you’ve probably already discovered the ease and awareness it provides at your doorstep. But there’s a good chance you have yet to explore all that it is capable of. And with the approaching holiday season delivering an uptick in packages and visitors, it’s a great time to start! Continue reading to learn about all of the features and functionality of your video doorbell. Get to know the features of your Video Doorbell Pro There are countless ways that the Video Doorbell Pro can prove useful, especially during the upcoming holiday season. With its unique features, this video doorbell goes above and beyond to monitor your front porch and keep your packages, home, and loved ones safe. From night vision to smart notifications, the Video Doorbell Pro’s special features can give you an added sense of security during the holidays. Night Vision Feature Helps You Keep Watch 24/7 It protects you when you’re sleeping, and it protects you when you’re awak...

No Monitoring vs. Pro Monitoring

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Are you considering adding professional monitoring to your home security system? Continue reading to learn the benefits of 24/7 security monitoring for you and your family. When looking for a home security system, many of the options, such as DIY home security systems, only provide half of the comfort. Several security systems promise the safety of an alarm that will draw attention when something is amiss. But who answers the call when an alarm is triggered? If you don’t have professional monitoring with your home security system, that burden could fall on you. What Home Security Without Professional Monitoring Looks Like Without a monitoring team ensuring your safety, you and your alarm stand alone as your only lines of defense. Beyond signaling that something is wrong, these DIY home security systems do not provide any other services that might protect you. An alarm will bring your attention to the situation but, unfortunately, the rest is up to you. Self-monitoring leaves you...

Guardian Protection Announces Addition to Management Team

PITTSBURGH – October 7 — Guardian Protection announced the promotion of Kevin Santelli to Vice President – Commercial and National Accounts Business, reporting to Guardian President Bryan Cipoletti. In his new role, Kevin will have oversight of all commercial and national chain accounts at Guardian and lead the continued growth and profitability of the business division which provides monitoring, access control, intrusion, fire alarm, and video surveillance for large and small customers in manufacturing, healthcare, education, restaurant, retail, and municipal.    Santelli joined Guardian in 2006 as Builder Sales Manager for the Pittsburgh region. In 2014 he was promoted to General Manager, Youngstown and soon after assumed responsibility as Area General Manager for the Pittsburgh and Cleveland regions. Since 2020 Santelli has served as Director – Builder Sales with responsibility for overall profitability of the division. Prior to joining Guardian Santelli worked for OnQ L...

Extinguish the Odds of a House Fire with These Safety Tips

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According to the National Fire Prevention Association (NFPA), U.S. fire departments respond to an average of 346,800 home structure fires each year. Not only can these disasters be fatal, but house fires also cause devastation through injury and property damage. However, there are ways to lessen the threat through education and awareness. Continue reading to learn simple tips that can help keep your household safe from the dangers of house fires. 4 Important Fire Safety Tips to Follow Forty years ago, a person had 17 minutes to escape a home fire. Today, you have less than three minutes. The synthetic materials used in modern homes burn much faster than natural materials, which greatly reduces the time you have to escape a house fire safely. Install smoke alarms on every level of your home , inside bedrooms, and outside sleeping areas. Test smoke alarms every month , and change the batteries at least twice a year at daylight saving time. Talk with family members about a fire ...